Lost my calendar

I had to reinstall Mozilla Thunderbird after accidentally deleting it. No problem with email but I lost all my Contacts and Calendar. Is there any way I can restored them… (read more)

I had to reinstall Mozilla Thunderbird after accidentally deleting it. No problem with email but I lost all my Contacts and Calendar. Is there any way I can restored them? The calendar is the most important. Many thanks for your help

Asked by mollyfinch 10 hours ago

Forgotten password

My grandma forgot her password to her Thunderbird account. She recently got a new computer and can no longer log in. Unfortunately, we're unable to change her password in… (read more)

My grandma forgot her password to her Thunderbird account. She recently got a new computer and can no longer log in. Unfortunately, we're unable to change her password in any way. I was hoping you could text a code to the phone number associated with the account so we can change the password and get access to the account.

Asked by Ty Egan 15 minutes ago

importing calender not working on new laptop windows 11.

import calender not working on new laptop windows 11. I have all my emails but no events show. i tried to import from your app but got an error message, I copied the cale… (read more)

import calender not working on new laptop windows 11. I have all my emails but no events show. i tried to import from your app but got an error message, I copied the calender export to a key but I still get the error message and the new calender has no events.

Asked by Frederick Walls 34 minutes ago

Unable to send or receive mail

I have reset my password several times both in the pop up dialog box in my mail account and in the "pass" box within settings. The password is correct as I am able to acc… (read more)

I have reset my password several times both in the pop up dialog box in my mail account and in the "pass" box within settings. The password is correct as I am able to access my mail on the Comcast server via FireFox and also on my iPhone. Each time I reentered the password, I have rebooted the PC.

We had the same issue with my wife's account initially, but hers is now working!! Used the same method with hers.

Both were working fine this morning. To my knowledge I had not made any changes to Thunderbird.

Asked by Mudge 1 day ago

Last reply by Mudge 38 minutes ago

I am unable to send an email from my Thunderbird email account. I am able to receive emails.

One minute I'm able to send emails. The next -- not. Spectrum SMTP server: mail.twc.com port 25 SSL/TLS normal PW "Sender rejected AUP#Out-1500" Spectrum support is comp… (read more)

One minute I'm able to send emails. The next -- not. Spectrum SMTP server: mail.twc.com port 25 SSL/TLS normal PW "Sender rejected AUP#Out-1500"

Spectrum support is completely useless as usual.

Asked by rhharper 3 hours ago

Last reply by rhharper 47 minutes ago

Magnifier pops up over images and blocks the link

I have just started noticing that the magnifier automatically pops up and magnifies images in emails. In some of the emails I get, these images are links. When the magn… (read more)

I have just started noticing that the magnifier automatically pops up and magnifies images in emails. In some of the emails I get, these images are links. When the magnifier magnifies the images it blocks the link from working. How do I turn this off? Thanks, Brad

Asked by brad88 1 hour ago

Junk mail filtering just not working no matter how often I label Junk

Somehow my email is being distributed to all kinds of spam operations and I get at least one new Junk sender every day. I have tried hitting the Junk button for all such … (read more)

Somehow my email is being distributed to all kinds of spam operations and I get at least one new Junk sender every day. I have tried hitting the Junk button for all such emails. I have tried filtering the senders off to Junk, with variations--eg, even after marking as Junk email from "enzo@newsletter.spartoo.com" I set up a filter so all "spartoo.com" goes off to Junk. And I edited the filters to make sure they weren't conflicting with each other. But nothing works and I feel like I'm in Junk Hell without any support from Thunderbird. Halp!

Asked by almagary 2 hours ago

Spell check no longer working

My messages are no longer being spell-checked as I am typing the message or just before sending the email. I think it stopped performing this function 2-4 weeks ago even… (read more)

My messages are no longer being spell-checked as I am typing the message or just before sending the email. I think it stopped performing this function 2-4 weeks ago even with both options checked under settings.

Asked by Alice Mainland 2 hours ago

How and what to back up pre clean installation of Win11

In order to upgrade to Win 11, unfortunately I must do a clean install. I very much need to know what I need to do pre disk wipe to preserve my settings, do the right ki… (read more)

In order to upgrade to Win 11, unfortunately I must do a clean install.

I very much need to know what I need to do pre disk wipe to preserve my settings, do the right kind of backup of my various accounts, and be able to access my previous settings and account data once I install Tbird on my new system. It is very important for me to be able to access my old account data for legal reasons.

Thank very much in advance.

Doc

Asked by Doc_Sandy 23 hours ago

Last reply by Doc_Sandy 3 hours ago

Doublement du nombre de messages rçus

Bonjour, Suite à la dernière mise à jour de Thunderbird, tous les messages "lus" de ma boite de réception ont été doublés par le même message non lu (en gras). Je me tro… (read more)

Bonjour, Suite à la dernière mise à jour de Thunderbird, tous les messages "lus" de ma boite de réception ont été doublés par le même message non lu (en gras). Je me trouve donc avec des milliers de messages à supprimer. Comment sélectionner ces faux messages non lus pour les supprimer ? Merci d'avance. gerard.pontie@wanadoo.fr

Asked by gerard.pontie 3 hours ago

Cannot delete an email account! Need serious help.

Okay, I have done everything to delete a gmail email account in the 128.6.1esr (64-bit) version of Thunderbird. 1 - In Account Settings = deleted the entire email accoun… (read more)

Okay, I have done everything to delete a gmail email account in the 128.6.1esr (64-bit) version of Thunderbird.

1 - In Account Settings = deleted the entire email account 2 - Deleted any association with calendar 3 - Had tech support person (my own) remote in, spend 1/2 hour and could not find what else needed to be deleted.

Here's the thing: I get a popup from google saying xxxx@gmail.com saying:

"Sign in to continue to Mozilla Thunderbird email"

Create Account ....... Next

Click on Next = 404 error (and Google says nothing can be done about it in so many words) Click on Create Account = "something went wrong"

Can someone help? This popup occurs about every 5 minutes and I cannot receive *or* send email while the popup is open. So annoying.


Thanks in advance.

Asked by storyseen 2 days ago

Last reply by storyseen 4 hours ago

suite au formatage je n'arrive plus a installer Thunderbird

Bonjour, suite a formatage, et réinstallation de win 11, je n'arrive pas a installer Thunderbird Merci pour vos conseils PS: je suis un dinosaure de l'informatique … (read more)

Bonjour, suite a formatage, et réinstallation de win 11, je n'arrive pas a installer Thunderbird Merci pour vos conseils PS: je suis un dinosaure de l'informatique

Asked by KEMPER.D 4 hours ago

S/MIME Inconsistent Behavior

I need help troubleshooting some inconsistent behavior with S/MIME. Platform: Oracle Linux 7.9 Thunderbird Version: 128.6.1esr Smart Card: Identrust ECA Medium Assurance… (read more)

I need help troubleshooting some inconsistent behavior with S/MIME.

Platform: Oracle Linux 7.9 Thunderbird Version: 128.6.1esr Smart Card: Identrust ECA Medium Assurance Token

Background: - Previously, I've used this card to sign and encrypt email. It is definitely associated with the email address I'm trying to use it for. - Thunderbird WILL let me use this smart card to decrypt emails that I previously sent to myself. Thunderbird reports that the emails were also signed (accurate), and that the CA/trust chain is valid. - OpenSC and PCSC are both installed and appear to be happy.

Inconsistent Behavior: - Thunderbird will not allow me to add my personal certificate (smart card) for S/MIME signing, or encryption. The certificate manager says it cannot find a certificate associated with my email address. Drafting a new email does not offer options to Sign, or Encrypt. - Device Manager shows that the smart card's status is 'Logged In' (pin was entered correctly) - Thunderbird is using the smart card to decrypt and validate the signature of emails I previously sent to myself. (When I try to open these emails WITHOUT my smart card inserted, I cannot decrypt these emails. If I try to open the emails before entering my pin, I get prompted to enter my pin.)

So I can decrypt emails with this card. Emails signed with this card are valid. Thunderbird can use this card for decryption, and reports no issue with the certificate->email address relationship. But when I try to add the card for signing and encrypting new emails, Thunderbird fails to find it, or fails to associate it with my email address.

I suspect that the error reported is inaccurate/unhelpful, but I don't know where to go from here.

Asked by Mike Zurzolo 5 hours ago

Can't use an email account

I have created an email account-- *Email hidden for privacy*@outlook.com -- I can receive email in it when using outlook but not when using Thunderbird. Any suggestions … (read more)

I have created an email account-- *Email hidden for privacy*@outlook.com -- I can receive email in it when using outlook but not when using Thunderbird. Any suggestions as to how to fix this problem?

Asked by hb cajun 13 hours ago

Last reply by hb cajun 5 hours ago

128.6.0esr (64 bit) cannot send or receive mail, but accesses calendar and contacts

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I … (read more)

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I have reinstalled Thunderbird three times, deleted saved passwords, deleted only the SMTP and IMAP saved passwords (preserving OAuth2 passwords), deleted Thunderbird's access in Gmail security settings to force it to re-request access, followed every instruction on every forum and help page I can find, but Thunderbird refuses to send and receive mail. Thunderbird finds the correct configuration and sets it up (correct ports, IMAP, SMTP, correct servers, OAuth2, etc.) I used my Gmail address and the same password as I use for webmail.

I am presently using Outlook for Gmail because it connected immediately using the same credentials as I am trying with Thunderbird. When I delete access permission in Gmail security settings, then add Gmail to Thunderbird again, it prompts for access to Contacts and Calendar but not to mail (one time it flashed a screen saying it could not because Java is not enabled in my web browser--but Java is enabled on both my default browser, Edge, and on Chrome; the page that came up appears to be some internal browser in Thunderbird).

The attached images show the configurations for IMAP server, the SMTP server, and that the saved passwords contain two OAuth2 URLs, one for contacts and the other for the calendar, but nothing for mail.

I have been using Thunderbird for years, and have a massive archive of emails in it, would really like to use it as my email client rather than Outlook. Installation and configuration has never been this difficult. Does anybody have any thoughts on what to do next?

Asked by Allan Mustard 1 week ago

Last reply by Allan Mustard 6 hours ago

Tick box to remove mail from server

When setting up Thunderbird, I did not see the radio tick box for removing mail from the server. What will happen now that I have removed about 10000 pieces of email from… (read more)

When setting up Thunderbird, I did not see the radio tick box for removing mail from the server. What will happen now that I have removed about 10000 pieces of email from my local account on my computer's hard drive?

I have more questions, but would rather ask one at a time.

Asked by mallenhall 1 day ago

Last reply by mallenhall 6 hours ago

Thunderbird inline digital signing

I am currently utilizing Thunderbird and require assistance in incorporating a digital signing of the message into the signature of my email. Presently, the software atta… (read more)

I am currently utilizing Thunderbird and require assistance in incorporating a digital signing of the message into the signature of my email. Presently, the software attaches the signed text as a file, along with an additional file for my public key. I would like to know how to integrate these elements as text at the conclusion of my message in the signature, rather than having them appear as attachments.

Asked by aria.askarzadeh5 7 hours ago

Import only imports first event in ics

I am using TB 128.6.1 esr (64 bit) on a Tuxedo-OS laptop that is up to date as far as the OS goes. However, I have had the same issue on earlier versions of TB over at l… (read more)

I am using TB 128.6.1 esr (64 bit) on a Tuxedo-OS laptop that is up to date as far as the OS goes. However, I have had the same issue on earlier versions of TB over at least a year and on Ubuntu so I think this goes back and isn't OS specific. What happens is that I select an ics file to import (to my google account). The import starts but only ever imports the first event. If I then reopen the same file and deselect the first event then the next is imported and I can work through all them but this is a big time waster. The ics follows below. I hope someone can see a fix.

TIA,

Chris

BEGIN:VCALENDAR VERSION:2.0 CALSCALE:GREGORIAN METHOD:PUBLISH TZ:+00 BEGIN:VEVENT DTSTART:20250131T201500Z DTEND:20250131T221500Z DTSTAMP:20250131T130040Z UID:1360818@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:France vs Wales\n6 Nations 2025 Round 1\nStade de France\n31/01/2025 20:15 UTC LAST-MODIFIED:20250102T002903Z LOCATION:Stade de France SEQUENCE:0 STATUS:CONFIRMED SUMMARY:France vs Wales - 6 Nations 2025 Round 1 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250201T141500Z DTEND:20250201T161500Z DTSTAMP:20250131T130040Z UID:1360819@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Scotland vs Italy\n6 Nations 2025 Round 1\nScottish Gas Murrayfield\n01/02/2025 14:15 UTC LAST-MODIFIED:20250102T002903Z LOCATION:Scottish Gas Murrayfield SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Scotland vs Italy - 6 Nations 2025 Round 1 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250201T164500Z DTEND:20250201T184500Z DTSTAMP:20250131T130040Z UID:1360820@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Ireland vs England\n6 Nations 2025 Round 1\nAviva Stadium\n01/02/2025 16:45 UTC LAST-MODIFIED:20250102T002903Z LOCATION:Aviva Stadium SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Ireland vs England - 6 Nations 2025 Round 1 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250208T141500Z DTEND:20250208T161500Z DTSTAMP:20250131T130040Z UID:1360821@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Italy vs Wales\n6 Nations 2025 Round 2\nStadio Olimpico\n08/02/2025 14:15 UTC LAST-MODIFIED:20250102T002914Z LOCATION:Stadio Olimpico SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Italy vs Wales - 6 Nations 2025 Round 2 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250208T164500Z DTEND:20250208T184500Z DTSTAMP:20250131T130040Z UID:1360822@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:England vs France\n6 Nations 2025 Round 2\nTwickenham\n08/02/2025 16:45 UTC LAST-MODIFIED:20250102T002914Z LOCATION:Twickenham SEQUENCE:0 STATUS:CONFIRMED SUMMARY:England vs France - 6 Nations 2025 Round 2 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250209T150000Z DTEND:20250209T170000Z DTSTAMP:20250131T130040Z UID:1360823@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Scotland vs Ireland\n6 Nations 2025 Round 2\nScottish Gas Murrayfield\n09/02/2025 15:00 UTC LAST-MODIFIED:20250102T002914Z LOCATION:Scottish Gas Murrayfield SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Scotland vs Ireland - 6 Nations 2025 Round 2 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250222T141500Z DTEND:20250222T161500Z DTSTAMP:20250131T130040Z UID:1360824@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Wales vs Ireland\n6 Nations 2025 Round 3\nPrincipality Stadium\n22/02/2025 14:15 UTC LAST-MODIFIED:20250102T002924Z LOCATION:Principality Stadium SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Wales vs Ireland - 6 Nations 2025 Round 3 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250222T164500Z DTEND:20250222T184500Z DTSTAMP:20250131T130040Z UID:1360825@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:England vs Scotland\n6 Nations 2025 Round 3\nTwickenham\n22/02/2025 16:45 UTC LAST-MODIFIED:20250102T002924Z LOCATION:Twickenham SEQUENCE:0 STATUS:CONFIRMED SUMMARY:England vs Scotland - 6 Nations 2025 Round 3 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250223T150000Z DTEND:20250223T170000Z DTSTAMP:20250131T130040Z UID:1360826@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Italy vs France\n6 Nations 2025 Round 3\nStadio Olimpico\n23/02/2025 15:00 UTC LAST-MODIFIED:20250102T002924Z LOCATION:Stadio Olimpico SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Italy vs France - 6 Nations 2025 Round 3 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250308T141500Z DTEND:20250308T161500Z DTSTAMP:20250131T130040Z UID:1360827@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Ireland vs France\n6 Nations 2025 Round 4\nAviva Stadium\n08/03/2025 14:15 UTC LAST-MODIFIED:20250102T002937Z LOCATION:Aviva Stadium SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Ireland vs France - 6 Nations 2025 Round 4 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250308T164500Z DTEND:20250308T184500Z DTSTAMP:20250131T130040Z UID:1360828@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Scotland vs Wales\n6 Nations 2025 Round 4\nScottish Gas Murrayfield\n08/03/2025 16:45 UTC LAST-MODIFIED:20250102T002937Z LOCATION:Scottish Gas Murrayfield SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Scotland vs Wales - 6 Nations 2025 Round 4 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250309T150000Z DTEND:20250309T170000Z DTSTAMP:20250131T130040Z UID:1360829@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:England vs Italy\n6 Nations 2025 Round 4\nTwickenham\n09/03/2025 15:00 UTC LAST-MODIFIED:20250102T002937Z LOCATION:Twickenham SEQUENCE:0 STATUS:CONFIRMED SUMMARY:England vs Italy - 6 Nations 2025 Round 4 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250315T141500Z DTEND:20250315T161500Z DTSTAMP:20250131T130040Z UID:1360830@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Italy vs Ireland\n6 Nations 2025 Round 5\nStadio Olimpico\n15/03/2025 14:15 UTC LAST-MODIFIED:20250102T002947Z LOCATION:Stadio Olimpico SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Italy vs Ireland - 6 Nations 2025 Round 5 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250315T164500Z DTEND:20250315T184500Z DTSTAMP:20250131T130040Z UID:1360831@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:Wales vs England\n6 Nations 2025 Round 5\nPrincipality Stadium\n15/03/2025 16:45 UTC LAST-MODIFIED:20250102T002947Z LOCATION:Principality Stadium SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Wales vs England - 6 Nations 2025 Round 5 TRANSP:OPAQUE END:VEVENT BEGIN:VEVENT DTSTART:20250315T200000Z DTEND:20250315T220000Z DTSTAMP:20250131T130040Z UID:1360832@fixturedownload.com CREATED:20241124T064350Z DESCRIPTION:France vs Scotland\n6 Nations 2025 Round 5\nStade de France\n15/03/2025 20:00 UTC LAST-MODIFIED:20250102T002947Z LOCATION:Stade de France SEQUENCE:0 STATUS:CONFIRMED SUMMARY:France vs Scotland - 6 Nations 2025 Round 5 TRANSP:OPAQUE END:VEVENT END:VCALENDAR

Asked by ce_mozilla 8 hours ago